About Us

Travel on Q is  an IATA (International Air Traffic Association) qualified, independent travel agency offering unbiased and intelligent travel advice. We belong to AFTA (the Australian Federation of Travel Agents) and are ATAS accredited, ensuring that all our staff are appropriately qualified to give you professional advice and quality service.


Established in 1991, Travel on Q specialises in travel solutions for corporate and individual clients. Our consultants have an extensive travel industry background and a strong client following, including people from all walks of life. We employ over 50 years of industry experience to service and support the comprehensive needs of our clients.

Whilst we maintain our independent status, we also have the strong backing of the prestigious travel group, Travellers Choice, an alignment of like minded agents backed by the largest Airlines and Travel Wholesalers worldwide. This alliance allows us to offer a wide range of travel products at competitive rates.


Carole Grassby – Director

Carole has a Bachelor of Education (Sydney University) and worked initially as a teacher of disabled children. After studying in Italy and travelling extensively in Europe, she pursued a travel career in London, obtaining travel accreditations with British Airways.

After returning to Australia she gained further qualifications whilst working as an international consultant for Sundowners, giving her the opportunity to travel to exotic locations such as China, Mongolia, Africa and India, both as a Tour Escort and participant. There followed several years in both corporate and retail agencies. During this time Carole also worked part time in the evenings as a teacher at Ryde and Dover Heights TAFE teaching the Travel Certificate Course.

Seeing the need for a boutique agency offering high quality travel advice and personal service, Carole established Travel on Q in 1991 and has brought together a loyal, experienced and highly trained team to achieve this goal.

Carole has continued to travel whenever possible and has a preference for active holidays cycling and walking, though a bit of luxury and fine cuisine at the end of the day is always appreciated when available! Most recent assignments have been Kerala in India, Sri Lanka and Laos. In 2014 she has completed the Maria Island Walk and checked out the Cook Islands.

Tina Briggs – Consultant

After arriving in Australia, Tina completed a Diploma in Tourism and has 15 years Australian industry experience. Tina has been an integral part of the team since 2004. Tina returns regularly to Europe to visit family and extend her list of ‘been to’ places. She speaks fluent German and Russian. Most recently she has travelled to South Africa, New Zealand and Rajasthan in India.

Kerrie Cotton – Accountant

Kerrie has an accounting major from Macquarie University. An invaluable member or our team, Kerrie makes sure that our back office systems are kept up to date which makes us all the more efficient. Her most recent travels took her to Cradle Mountain and the Bay of Fires in Tasmania. She is also one of our Bhutan experts, having travelled there in April 2007. Her next assignment is the World Tennis Masters in Turin in 2013. Kerrie travels regularly and is often on hand to provide essential input into client itineraries.

Lyndy Blix – Home Based Consultant

Lyndy has a Bachelor of Arts from Sydney University, Qantas, Sabre and BSP travel qualifications. She started in the travel industry while living in England in 1979 and worked in the industry since then, taking some time off to raise her family. She has worked exclusively for Travel on Q since 1995. A highly experienced Travel Manager, Lyndy has as strong client following and managed many of our large corporate accounts. Lyndy has travelled frequently in Europe and has a passion for Italy and France with a particular interest in charming out of the way locations that are the highlight of any itinerary. Lyndy has now retired from day to day consulting and spends a lot of time with her husband David on their boat!