After my family’s recent experiene at Los Angeles airport I have to say this must rate as one of the most unnecessarily awful airports in the world. The assumption seems to be that everyone is a ‘ person of interest ‘ to the customs staff. With hundreds of tourists arriving at the same time mainly from non english speaking countries it beggars belief that there was no evidence of Chinese, Korean or Japanese translators to cope with the onslaught of visa problems. Suffice to say that nearly everyone arriving on Qantas and Virgin Australia had missed or was about to miss their connection. The desks for US arrivals were deserted yet no one was being redirected to ease the appalling congestion at the non US (read not really welcome) arrivals. And not only that, many of the allocated desks were not manned ! If ever there was a system in need of overhaul it is this.